Updates for August 2024 🎉
A wise man once said, “The more, the merrier.”
Read about the new faces, features, and pricing structure coming soon to Fourth Wall Tickets. There’s never been a better time to explore Fourth Wall Tickets and learn how we can make managing your theatre and your patrons an absolute breeze!
The Newest Addition to the Fourth Wall Tickets Team
Fourth Wall Tickets is excited to announce the addition of Nick Armstrong to our team as a part-owner and advisor to our growing company. Improv, like any company, is a collaborative art form, and one of the goals is to support your fellow performers. No one knows this better than Nick, a mainstay in the international improv community and a successful theater owner for over 20 years.
Currently, Nick is the Co-Owner and Artistic Director of RISE Comedy in Denver, Colorado, and the Founder and Executive Director of Improv Utopia, a non-profit improv camp for adults held annually that gives back to the improv community and other arts-related charities.
With Nick’s insight and support, Fourth Wall Tickets plans to add key functionality to our platform to make it easier for theaters to manage and promote their shows while better-serving patrons.
“I joined Fourth Wall Tickets first as a customer who experienced their amazing product that saved my theater time and money,” said Nick. “I later had an opportunity to meet the founders of Fourth Wall Tickets, Matthew Hoelter and Charlie Anderton, and I immediately knew their heart was in the right place. To them, it was about taking care of theaters first.”
With Nick’s years of theater and improv experience combined with the technological and strategic vision of Matthew and Charlie, the goal is for Fourth Wall Tickets to revolutionize how ticketing software serves theaters and patrons alike.
“Together, we can create the ultimate resource for theatres. I fully endorse and support this company and this product and plan to assist in making the best service and product for the improv world and beyond.”
Full-Time Fourth Wall Tickets
That’s not the only team update we’re excited to announce: our founder Matthew Hoelter, pictured here front-row center with other co-founder Charlie, is going full-time on Fourth Wall Tickets!
"I’m incredibly excited to dedicate my full-time efforts to a project that I'm so passionate about, especially one that benefits local communities so profoundly. This is the realization of a lifelong dream, and the future is bright!"
The tremendous amount of positive feedback and growth we’ve had this year has made it possible — and necessary — to focus on Fourth Wall Tickets full-time. With this change, we’ll see updates faster than ever!
Important Update on New Pricing Structure
For almost three years, Fourth Wall Tickets has seen incredible growth as we have built an easy-to-use ticketing platform that focuses on the needs of theaters and modern customers. From the beginning, our goals have been to create a ticketing platform with…
- Transparent pricing with no hidden costs
- Powerful features to help your theater, troupe, and organization grow faster
- Industry-leading customer support to help you overcome every challenge
- Financial independence from outside influences
Our most recent customer survey indicated that we’re well on our way to meet these goals, with an overwhelming flood of positive feedback from theatres' experiences with their Fourth Wall Tickets!
What’s Changing:
Starting October 1st, we will implement a $1.00 charge per ticket rather than the current $1.00 charge per transaction. For example, patrons who purchase two tickets in a single transaction will pay a $2 fee to Fourth Wall Tickets, rather than $1 for a single order.
This model will allow us to further invest in our platform and deliver new features and services important to theaters while continuing to offer patrons a ticketing solution that is simple to use and far less expensive than our competitors.
Based on sales data across organizations that utilize our Fourth Wall Tickets platform, this change from a cost per transaction to a cost per ticket would affect less than half of all patrons.
How This Affects You:
This adjustment continues our commitment to a clear and fair pricing model for patrons while keeping Fourth Wall Tickets completely free to theaters.
Fourth Wall Tickets remains committed to transparent pricing with no hidden costs. This means theaters will continue to experience:
- No annual contracts, obligations, or sales limits
- Free shows that are still no charge to customers, with zero transaction or ticket fees
- A flat service charge combined with the credit card transaction fee that is easily and transparently passed along to the customer
Our Commitment to You:
We are dedicated to delivering exceptional service and quality. Your support allows us to invest in new features and improvements that will benefit the entire Fourth Wall Tickets community. We’re excited about the enhancements we have in store, and we believe this change will help us serve you better.
If you have any questions or concerns, please don’t hesitate to contact our customer service team at support@fourthwalltickets.com. We’re here to help and ensure that you continue to have a great experience with us!
Upcoming New Features
Our new pricing model allows us to further invest in our platform to deliver new features and services that are important to theatres. We’re excited about the enhancements we have in store!
- 📫 Email Marketing – Create, send, and schedule marketing emails all from Fourth Wall Tickets.
- 🔃 Subscriptions – Easily create show or class passes with monthly, quarterly, or yearly payments, similar to Patreon or season passes, which allows you to worry less about collecting payments and more about creating great art!
- 📈 Analytics & Reporting – In-depth breakdowns and key insights to manage your theatre more effectively.
- 🕑 Payment Plans — Create a payment schedule for a class or workshop to make it more accessible for potential customers.
- ✨ And more… these are just a few of the great new features coming to Fourth Wall Tickets!
It's a bright future for Fourth Wall Tickets, and we're excited to be working harder than ever to bring it to reality!
Zip zap zop!